Our History
Suzhou Xinqipu New Materials Technology Co., Ltd.
Established in June 2024, the company has emerged as a dynamic force in the field of new materials; having rapidly completed its team formation and production line layout, it demonstrates a highly efficient trajectory of development.
Our Factory
Suzhou Xinqipu New Materials Technology Co., Ltd. is located at No. 128 Qidu Avenue, Qidu Town, Wujiang District, Suzhou City. With a total investment of 200 million RMB, the company is legally represented by Mr. Zhang Zhengqian. The facility encompasses a total building area of 18,000 square meters and features comprehensive internal infrastructure, including a film-blowing workshop (housing 10 production lines), a film-stripping workshop, an R&D center, a quality inspection center, a finished goods warehouse, and a raw materials warehouse.
The company currently employs a staff of 145, comprising 17 administrative personnel, 12 sales representatives, 15 R&D specialists, and 101 frontline workers.
Our Product
Based on polyurethane materials (TPU), the company specializes in the R&D and production of thermoplastic polyurethane films (TPU films). Its product portfolio encompasses a diverse range of series, including low-transparency films, high-transparency films, functional films, medium-transparency films, light-shielding films, and general-purpose TPU films.
Product Application
Our products are widely utilized across numerous industries, including：
apparel and textiles
home textiles
the automotive sector
medical supplies
outdoor gear
sporting goods
Meeting the demand for high-performance membrane materials in diverse fields.
Our Certificate
The company has obtained ISO 9001 Quality Management System certification, GRS (Global Recycled Standard) certification, OEKO-TEX® ecological textile certification, and other credentials, ensuring that its products meet international environmental and quality requirements.
Production Equipment
The company is equipped with advanced production machinery-including blown film extrusion lines-to ensure high-precision, high-stability mass manufacturing capabilities for its TPU film products.
Production Market
In 2025, the company achieved sales revenue of 200 million RMB. Its products are primarily sold within mainland China, while the company actively expands into overseas markets and continuously enhances its brand influence.
Application Cases
Electronics Field
TPU films have diverse applications in the electronics industry. They possess high elasticity, excellent abrasion resistance, outstanding chemical resistance, insulating properties, and environmental friendliness. They play a key role in areas such as electronic component protection, functional materials, and decorative materials.
Automotive Sector
The application of TPU films in the automotive industry covers multiple areas, including interiors, exteriors, and functional components. Their excellent elasticity, abrasion resistance, weather resistance, environmental friendliness, and lightweight properties make TPU films an important material in automobile manufacturing.
Medical Field
The wide application of TPU films in the medical field is primarily attributed to their excellent biocompatibility, outstanding elasticity, strong chemical resistance, good sterilization resistance, and environmental friendliness. These properties not only enhance the safety and comfort of medical products but also improve their functionality.
Our Service
Building Trust, Guiding Choices, and Analyzing Needs. Through communication, questionnaires, and other methods, we gain a deep understanding of the client's pain points, budget, usage scenarios, and decision-making criteria.
- Professional Consultation and Recommendations: Based on identified needs, we provide objective and professional advice rather than merely engaging in hard selling. For instance, we compare the pros and cons of different solutions for the client, explaining why Solution A is a better fit for their specific situation.
- Solution Demonstrations and Trials: We provide detailed product specifications, case studies, and demonstration videos, or offer free trials and samples, allowing clients to experience the value firsthand.
- Quotation and Objection Handling: We provide clear and transparent price quotes and patiently address any client inquiries regarding pricing, features, services, or other concerns.
- Establishing a Professional Image: Our official website, social media presence, and the professionalism and responsiveness of our customer service staff all constitute integral parts of our pre-sales service.
Ensuring Smooth Transactions and Creating Delight. Key activities include:
- Streamlining Processes: We offer diverse and convenient payment options (e.g., online payment, Cash on Delivery, installment plans) and a clear, straightforward order confirmation process.
- Timely Communication: We proactively provide updates on order status (e.g., payment received, items being prepared, shipped), logistics information, installation progress, and other details to ensure the client remains reassured at every step.
- Personalized Care: For example, after a client purchases a high-value item, we might include a small related accessory as a gift or attach a handwritten thank-you note.
- Rapid Response to Changes: We efficiently handle requests for order modifications, cancellations, address changes, and other adjustments.
- Professional Delivery: For physical products, we ensure intact packaging and punctual delivery; for services, we ensure a timely start and maintain a high level of professionalism throughout the engagement.
Fulfilling Promises and Cultivating Loyalty.
- Technical Support and Troubleshooting: We utilize channels such as telephone support, online chat, and help centers to quickly resolve any issues clients encounter during product usage.
- Repairs, Returns, and Exchanges: We provide convenient repair, return, and exchange processes that align with our stated commitments. In fact, offering timely and hassle-free return and exchange services can significantly strengthen client trust.
- Customer Education and Proactive Care: We provide user tutorials, periodic maintenance reminders, holiday greetings, new product recommendations, and other helpful content.
- Feedback Collection and Continuous Improvement: We gather client opinions through follow-up calls and surveys, channeling this feedback to our product development teams for iterative optimization and improvement.
- Establishing Loyalty Programs: We implement initiatives such as membership points, exclusive discounts for returning customers, and referral rewards to encourage continued engagement and interaction.